You are unable to log in or unlock your PassWatch account due to the following reasons:
1. Incorrect PassWatch Account Email address
2. Incorrect Master Password
3. Incorrect PIN
4. Fingerprint (biometric) issue or Face ID issue
5. Incorrect 6-digit code and Two-factor authenticator code (if enable)
6. Incorrect Recovery key
So please check all the above factors and try to figure out the actual reason.
Next, try using the password recovery key options provided by PassWatch. Ensure you're entering the correct credentials, and consider resetting your master password if needed. Keep your master password secure and avoid sharing it with others.