What happens if I forget Master Password for PassWatch?

Unfortunately, there is no way to retrieve your account or the passwords in your vault if you have forgotten your Master Password and are also unable to find your Recovery key (which would be stored in the Kit) as well. In that case, you are unable to create a new code using biometrics or a new PIN. To access your account and generate a new Master Password, you have no choice except to do a complete account reset.